Contact & Support
Have a question or need help? We respond within 24 hours on business days.
Email Support
For technical questions, billing inquiries, or general feedback, email us directly:
Response time: within 24 hours on business days
Monday – Friday, 9:00 – 17:00 CET
Self-Service Help
Many questions are answered in our docs and FAQ. Check these first for the fastest resolution:
- Documentation – setup guides and tutorials
- FAQ – common questions answered
- Changelog – latest updates and fixes
- Live Demo – try the plugin before buying
What to Include in Your Email
To help us resolve your issue faster, please include:
- Your license email or order number
- WordPress and WooCommerce version
- Plugin version (check in Plugins page)
- Description of the issue or question
- Screenshots if applicable
- Any error messages you see